Privacy Policy

This policy is provided in Korean and English. If there is any difference, the Korean version prevails.

ALPS (the “Company”) establishes and discloses this privacy policy in accordance with the Personal Information Protection Act of the Republic of Korea to protect personal information and handle related concerns promptly.

1. Purpose of Processing

We process personal information only to receive and respond to inquiries submitted through this website. It is not used for any other purpose; if the purpose changes, we will ask for your consent in advance.

2. Personal Information Processed

• Required: name or company, phone number, e-mail address, content of the inquiry
• Collected automatically: IP address, browser information (User-Agent), time of submission — to prevent spam and abuse

3. Retention Period

• Inquiries: kept for 90 days from receipt, then deleted automatically.
• Inquiries identified as spam: deleted automatically 30 days after receipt.
• Where a law requires longer retention, the information is kept for the period that law prescribes.

4. Destruction

Information past its retention period is checked daily and destroyed without delay. Electronic files are deleted in a way that cannot be recovered.

5. Provision to Third Parties

We do not provide personal information to third parties.

6. Outsourcing and Cross-Border Transfer

We outsource processing as follows. Because every processor is a foreign company, this constitutes a cross-border transfer.

• Processor (recipient): Vercel Inc. (United States)
• Service: website hosting and storage of inquiries
• Storage location: Seoul region, Republic of Korea
• Items transferred: all items in Section 2
• When and how: transmitted over an encrypted connection (HTTPS) when an inquiry is submitted
• Retention: as in Section 3

• Processor (recipient): Cloudflare, Inc. (United States)
• Service: spam and bot protection for the inquiry form (Turnstile)
• Items transferred: IP address, browser information
• When and how: transmitted over an encrypted connection (HTTPS) when the inquiry page is used and submitted
• Retention: purpose fulfilled on verification; per the processor's policy

• Processor (recipient): Resend, Inc. (United States)
• Service: sending inquiry notification e-mails
• Items transferred: name or company name, telephone, e-mail, inquiry
• When and how: transmitted over an encrypted connection (HTTPS) when an inquiry is submitted
• Retention: after sending, per the processor's policy

If you do not wish your information to be transferred, you may contact us by telephone instead of the website form.

7. Your Rights

You may at any time request access to, correction or deletion of, or suspension of processing of your personal information. Please contact the Privacy Officer below by telephone or e-mail; we will act without delay.

8. Security Measures

• Administrative: access to personal information is limited to the minimum number of staff
• Technical: encrypted transmission (HTTPS), private storage, e-mail-verified administrator login with request limits, and logs of administrator access and actions

9. Cookies

We do not use cookies to identify or track visitors. A cookie is used only to keep administrators signed in.

10. Privacy Officer

• Name: Sun-Yong LEE
• Title: President
• Phone: +82-2-6967-1000
• E-mail: admin@alpsadm.co.kr

11. Remedies

For remedies against infringement of personal information, you may contact the following Korean authorities:

• Personal Information Dispute Mediation Committee: +82-1833-6972 (www.kopico.go.kr)
• Personal Information Infringement Report Center: 118 (privacy.kisa.or.kr)
• Supreme Prosecutors’ Office: 1301 (www.spo.go.kr)
• Korean National Police Agency: 182 (ecrm.police.go.kr)

This policy is effective from November 8, 2026.